Maple Parking Meet and Greet T2 - Heathrow

When you are 20 minutes away from the terminal, call Maple Parking on 01895 544 382 and select option 1 to let them know you're nearby so that a driver can be sent to meet you.

Once you've parked your car and unloaded your luggage, lock your car and check your car in with a member of the Handover Team - the Purple desk is located in the lift lobby. Make sure you have your booking reference and return flight details ready to give the driver.

Your car will be photographed and taken to a secure car park by the experienced driver, whilst you walk to check-in - it takes 2 minutes.

As soon as you have collected your luggage, call Maple Parking on 01895 544382 option 1 to let them know you're ready for your car. If you do not have hold luggage, call as you clear passport control.

- Exit the arrivals hall, turn left and follow the signs for the Short Stay Car Park.
- Take the left-hand set of lifts up to level 4 (the first set of lifts don't stop on level 4).
- Your vehicle will be returned to the "Off Airport Meet & Greet" parking bays.

Please have the card that you were given on arrival to collect your keys from the Handover team. If you do not have this then they will need to see, and take, an image of your passport, which must match the booking name.

In August 2023, London's Ultra Low Emissions Zone (ULEZ) expanded to include all terminals at Heathrow Airport. This is part of an initiative to help tackle air pollution.

If your vehicle doesn't meet ULEZ standards, you'll need to pay the daily ULEZ charge when driving through Heathrow – make sure you check before you travel.

To find out more, take a look at our dedicated ULEZ page.

It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, Maple Parking won't be able to drive it to the car park, and you also won't be able to get a refund.

Returning to a different terminal? Don't worry the car park constantly monitor flights, they will return the car to the terminal you are landing to.

Early or late? The car park offers a grace period up to midnight at their discretion. Any longer than this and you'll be charged the car park's standard rate of £20 per day. This is subject to change.

Most standard cars will be accepted at the car park as long as they fit under the 2.05m entry barrier and fit in a standard-size parking bay (2.4m x 4.8m). Prices are for cars only. If you're parking a van, lorry, caravan, trailer or mobile home you'll be charged extra. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services. To see if Maple Parking can take your vehicle, call us on 0800 093 5478.

Don't forget to print your booking confirmation and take it with you as the car park will need to see this when you arrive.

If your return flight plans change call Maple Parking as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting. You won't get a refund for any unused parking time.